Webchat & Website Widgets

Answer every website visitor instantly — and turn them into reviews.

An AI chat agent trained on your business handles questions around the clock, captures leads you'd otherwise lose, and showcases your best reviews right where visitors decide to trust you.

Start now — $99/mo See pricing

No demo required · Set up in a day · Cancel anytime

An AI agent answers instantly, then hands the conversation to text — so no visitor slips away.

The problem

Most website visitors leave without a word

Someone lands on your site at 9pm with a question — your hours, whether you handle their issue, how to book. There's no one to ask, so they bounce to a competitor who answered faster. Every unanswered visitor is a lead you paid to attract and then lost.

Webchat closes that gap. And paired with review widgets, your site stops being a brochure and starts being a conversion engine — answering instantly and proving your reputation on the spot.

Two tools, one trusted website

AI webchat agent

Trained on your business knowledge base, it answers common questions 24/7 and hands off to you for anything it shouldn't handle alone.

Lead capture

Visitor details are saved so no inquiry slips through — and chats can flow into a follow-up review request.

Review showcase widgets

Display your best reviews and live star rating on your site, updating automatically — social proof right where it counts.

One-snippet install

Drop in a single code snippet or use a one-click install. No developer, no add-on fee.

Why it matters

Your website should work as hard as you do

The moment of decision often happens on your homepage. A visitor who gets an instant, accurate answer and sees a wall of recent 5-star reviews is a visitor who books. One who finds a silent contact form and no social proof is a visitor who leaves.

SwarmReply's webchat and widgets turn that moment in your favor — and like everything else, they're part of the flat $99/month plan, not a premium upsell.

Pairs well with

Review Generation → Integrations → See how we compare to Podium →

Frequently asked questions

What is the SwarmReply webchat?

A chat widget you embed on your website so visitors can ask questions and reach you instantly. An AI agent, trained on your business, answers common questions 24/7 and hands off to you when it matters.

Does the AI agent know about my business?

Yes. You build a simple knowledge base — services, hours, policies, FAQs — and the agent answers from it. It won't make things up; when it doesn't know, it hands off to you.

What are the review widgets?

Embeddable widgets that showcase your best reviews and star rating directly on your website — social proof exactly where visitors decide whether to trust you. They update automatically as new reviews come in.

Can conversations turn into leads or reviews?

Yes. Webchat captures visitor details so no inquiry slips away, and SwarmReply can follow up to turn a great interaction into a review request — closing the loop from website visitor to happy reviewer.

How hard is it to install?

A single snippet of code, or a one-click install through supported site builders. No developer required, and it's included in your plan — not an add-on.

Turn your website into a 24/7 sales rep.

Install webchat and review widgets in minutes — included in your plan.

Start now — $99/mo Compare to alternatives