AI reputation management for local business

Your reputation is your best salesperson.Put it to work.

SwarmReply turns every happy customer into a five-star review, answers every review in your voice, and makes sure customers find you everywhere they ask — Google, Yelp, and now ChatGPT.

$99/mo · every feature included · no contracts, no demo calls

Monitoring everywhere customers ask: Google· Yelp· Facebook· ChatGPT· Gemini· Claude
What the swarm does for you

Reviews on autopilot, start to finish.

Three jobs your reputation needs done every day. SwarmReply does all of them while you run the business.

01 — Collect

Every happy customer becomes a review request

Connect Jobber, Square, Calendly, or your CRM — when an appointment ends, a class wraps up, or a sale goes through, your customer gets a friendly, branded request automatically. Every customer is invited to leave a public review. Unhappy ones also get a private channel to tell you what went wrong first, so you can make it right.

  • Automatic triggers from several integrations
  • Bulk send from a CSV in minutes
  • NPS survey captures private feedback, invites everyone to review
Review request · sent automatically Visit completed ✓
SwarmReply → Maria
Hi Maria — thanks for choosing us! How did we do today?
Maria · 10/10
You guys were amazing! ⭐⭐⭐⭐⭐
Routed
→ Google review link Posted to Google
02 — Reply

Every review gets a thoughtful reply — written by AI, in your voice

Replying to reviews is one of the strongest trust signals on Google, and the first thing owners stop doing when they get busy. SwarmReply drafts an on-brand response to every new review and posts it for you — or holds it for your one-tap approval.

  • AI replies in your tone, with your details
  • Optional approval queue — you sign off before anything posts
  • Five-star raves and tough reviews both handled gracefully
AI reply · posted automatically In your voice ✓
Sarah M. · ⭐⭐⭐⭐⭐
Great experience — the team was fast, friendly, and left everything spotless!
Your reply · drafted by SwarmReply
Thank you, Sarah! Fast and spotless is exactly what we aim for — we'd love to see you again soon. 🐝
03 — Be found

Win Google search — and AI search

Track your rankings for the local searches that actually bring customers, and watch your visibility climb as the reviews stack up. The same signals that win Google now win ChatGPT.

  • Daily SEO rank tracking on your keywords
  • Weekly AI visibility scans (ChatGPT, Gemini & Claude)
  • Listings health — your business info synced & monitored everywhere customers look
  • A concrete plan for what to improve next
Rank tracking · this month
“best gym in austin”#3 ↑2
“personal trainer austin”#5 ↑4
“fitness classes near me”#7 ↑1
The complete toolkit

Eight tools. One $99 plan.

Everything the big platforms charge $400–600 for — built for local businesses, priced fairly. Explore each tool:

The part everyone else is missing

Old reputation tools watch Google. Your customers ask ChatGPT.

Millions of people now ask AI assistants — not search engines — who to hire. If ChatGPT doesn’t know your business, you’re not in that conversation.

SwarmReply runs real queries against ChatGPT, Google Gemini, and Claude every week, shows where you stand against competitors, and tells you exactly what to improve. It’s included in every plan — not an enterprise add-on.

Check your AI visibility →
Asked this week: “who’s the best HVAC company near Round Rock?”
“Based on customer reviews and reputation, I’d recommend your company here — consistently high ratings, and they respond to every customer…”
ChatGPT ✓Gemini ✓Claude ✓Weekly scansCompetitor compare

Learn how AI search visibility works →

The honest comparison

Built for owners, not enterprises.

Suites like Birdeye and Podium were designed for enterprise budgets and sales cycles. SwarmReply was designed for the person who actually runs the shop.

What mattersSwarmReplyTypical enterprise suites*
Pricing published on the website✓ $99/mo, in the openUsually “book a demo”
Contract✓ Month-to-monthAnnual contracts common
Every feature in the base plan✓ All includedTiered add-ons
AI search visibility (ChatGPT, Gemini, Claude)✓ IncludedRarely offered
Listings✓ Synced & monitored — owned by youHigher tiers, rented via networks
Setup✓ Self-serve, minutesSales + onboarding calls
Built forLocal owners & small agenciesEnterprise & franchises
*Based on publicly available information about typical enterprise reputation-management platforms; offerings vary by vendor and plan.
Pricing, in the open

From $99/mo. Everything included.

One price, one platform, no contracts. The way it should have been all along.

Get started
$99/mo

First location · every feature included · cancel anytime

Locations 1–2: $99/mo each · 3–25: $89/mo each · 26–99: $79/mo each
  • Automated review requests + bulk send
  • NPS surveys with private detractor routing
  • SEO rank tracking
  • AI visibility scans (ChatGPT, Gemini & Claude)
  • Webchat + CRM integrations
Get started — $99/mo →
Agencies & multi-location
Let’s talk

Managing reputation for clients or 100+ locations?

  • Volume pricing across client locations
  • Centralized multi-location dashboard
  • Priority support
  • Everything in the standard plan
Talk to us →
Questions, answered plainly

Frequently asked questions.

What is SwarmReply?
SwarmReply is AI reputation management software for local businesses of every type — gyms, salons, dental practices, restaurants, home services, and more. It automatically requests reviews after every appointment, class, sale, or service, invites every customer to leave a public review while giving unhappy ones a private way to flag problems first, keeps your business listings synced and consistent across Google and the major directories, tracks your local SEO rankings, and monitors whether AI assistants like ChatGPT, Gemini, and Claude recommend your business.
How is SwarmReply different from Birdeye or Podium?
We’re built for owner-operated businesses, not enterprises: pricing is published right here, plans are month-to-month with no annual contract, every feature is in the base plan, setup is self-serve in minutes, and AI search visibility tracking is included — a capability most traditional suites don’t offer.
How much does it cost?
$99/mo each for your first two locations with every feature included. Additional locations are $89/mo each (3–25) and $79/mo each (26–99). No contracts, no setup fees, cancel anytime.
What is AI search visibility?
Customers increasingly ask AI assistants like ChatGPT, Gemini, and Claude to recommend a business instead of searching Google. AI search visibility is knowing whether those assistants mention you when locals ask — and improving the reviews, ratings, and signals that make AI recommend you.
Do I need a contract or a demo call?
No. SwarmReply is self-serve and month-to-month. Sign up online in minutes and cancel anytime from your dashboard — no calls, no penalties.
What kinds of businesses use SwarmReply?
Local service businesses and storefronts: home services, HVAC and plumbing, dental and medical practices, restaurants, salons, auto repair, fitness studios, law firms — and the agencies that manage their marketing.
Why we built this

Reputation software shouldn’t cost more than rent.

Reputation management has meant $300–900 a month, annual contracts, setup fees, and onboarding calls just to get started. That model was designed for enterprises — not for the person actually running the shop.

So we built SwarmReply: every tool a local business needs to collect reviews, answer them, and get found — including in AI search, where your next customer is already asking — in one self-serve platform at one honest price. We’re new, we’re hungry, and early members get direct access to the team building it.

— Nick, founder

SWARMREPLY, LLC

Your reputation is your best salesperson.
Put it to work.

Set up in minutes. Every feature included. No contracts.

Start with SwarmReply — $99/mo →