Podium’s Core plan starts at $399/mo on an annual contract — and AI review replies cost another $99/mo on top. SwarmReply gives a single-location business the parts that matter for $99 flat, month to month.
Podium Core is $399/mo billed annually; most businesses report $500+ after add-ons. SwarmReply is $99/mo with everything included — that’s $3,600+ back in your pocket every year.
Podium requires 12-month contracts. SwarmReply is month-to-month — we keep you by being useful, not by making you call to cancel.
Podium doesn’t track whether ChatGPT or Gemini recommends your business. SwarmReply scans the major AI assistants weekly and shows you exactly where you stand.
Every feature, compared line by line.
| Feature | SwarmReply | Podium |
|---|---|---|
| Google & Facebook review monitoring | Yes | Yes |
| Automated review requests (email + SMS) | Yes | Yes (SMS-first) |
| NPS surveys with private detractor routing | Yes | Basic surveys |
| Webchat with AI agent + SMS handoff | Yes | Yes |
| SMS campaigns with built-in opt-out compliance | Yes | Yes |
| AI search visibility scans (ChatGPT, Claude, Gemini) | Yes | — |
| Local keyword rank tracking | Yes | — |
| Review widget for your website | Yes | Yes |
| Bulk send from CSV | Yes | Yes |
| AI review replies | Yes (included) | Yes (+$99/mo add-on) |
| Social media posting | Coming soon | — |
| Listings sync across directories | Yes (synced + monitored, owned not rented) | — |
| Pricing | $99/mo flat · every feature · no contracts | $399/mo Core · $599/mo Pro · annual contract required · AI replies +$99/mo |
* Competitor information reflects publicly available sources as of June 2026.
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